Tag: customer loyalty

Do you have empowered employees delivering great customer service?

August 13th, 2014

I am lucky to have a Waitrose shop within walking distance from where I live. Yes, I do shop there regularly because it’s convenient. But the real reason is their…

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3 key Steps for Translating Business Vision into Action Developing Engaging Leaders in the Workplace Setting motivating goals and targets How will knowing the difference between a goal and an objective help?

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