Tag: Continuous improvement

Managing Meeting Behaviour Starts With The Chairperson

April 17th, 2019

Managing meeting behaviour starts with the chairperson but is really the responsibility of everyone attending. This is true whether the meeting is a monthly board meeting or a daily 10-minute…

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Putting measurement at the heart of continuous improvement

March 4th, 2019

Measurement is at the heart of continuous improvement Measurement is at the heart of continuous improvement, and whilst many organisations measure many things, world class organisations measure the right things,…

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5 ways to have more productive meetings

February 11th, 2019

Non-productive meetings are a waste of time, energy and resource. I regularly hear complaints that meetings are too long, too frequent, unnecessary, and unproductive or are not relevant. And yet,…

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UK Power Networks Connection Services uses Value Stream Mapping to identify improvement opportunities.

August 15th, 2017

Client Review by Lee Warwick, Continuous Improvement Coach at UK Power Networks, Three improvements made on by UK Power Networks on their LEAN journey. 1: The value stream map that…

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Our Lean Workflow Journey So Far at UK Power Networks, Part 2

February 28th, 2017

Client Review by Lee Warwick, Continuous Improvement Coach at UK Power Networks. UK Power Networks continues to make great progress on their lean workflow journey. Following the last blog post, the Kaizen project team…

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Our Lean Workflow Journey at UK Power Networks, Part 1

January 26th, 2017

Client Review by Lee Warwick Continuous Improvement Coach UK Power Networks, With the help of CDI London, UK Power Networks have begun a lean workflow journey within a particular area…

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What can the business world learn from professional sports teams?

July 15th, 2016

There have been two national team sports contests in the last week that I have been lucky enough to watch. I’ve now had time to reflect on the contest and…

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Have you ever attended a poorly run meeting?

September 8th, 2014

“Have you ever attended a poorly run meeting?” No matter what team I am working with this question always receives the same response; laughter, smiles, groans, eyes rolling to the…

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Do you have empowered employees delivering great customer service?

August 13th, 2014

I am lucky to have a Waitrose shop within walking distance from where I live. Yes, I do shop there regularly because it’s convenient. But the real reason is their…

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Are you using LEAD measures to achieve your Goal?

April 22nd, 2014

How likely are you to achieve your goal? Many people discover on completion of their goal, that they haven’t actually achieved what they had expected.  They are probably using LAG…

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Developing Engaging Leaders in the Workplace Setting motivating goals and targets How will knowing the difference between a goal and an objective help? Empowerment, not power is the key to great leadership

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