Our Clients
Domino Ltd
Sector: Industrial Electronics
Quick links to the Domino Ltd sites CDI London have worked with:
Domino Ltd UK
MDW provided us with lean material that helped to provide training to everyone, which enabled a common understanding of lean business practice. Whilst we had common aims before its implementation, behaviour was not as customer focused as it should have been and results reflected some of the functional practices breaking down.
The goal alignment module focuses on measuring things that are important to internal and external customers and provides a framework for escalation from daily to monthly activity. This has been key to us really achieving team empowerment such that the management team have become coaches and 'unblockers' to operational processes that are stuck. We have had some areas work better than others, successful areas are generally the ones with strong leaders who have bought in to truly empowering their people, developing them and recognising their success. Our results have been outstanding with all service levels reaching exceptional levels and customer satisfaction levels reaching record highs.
Rachel Hurst - Group Operations Director (Aug 2006).
I have worked alongside Terry Johnson for the past 4 years. When I first heard about MDW, I was more than a little sceptical. Terry changed that for me and my team, he made it a real experience and made us realise just how much we could all make a difference. I will always remember how Terry coached and guided me when I was lucky enough to go to the 2003 MDW 'Show and Tell' Conference in South Africa. I was a team leader at the time and the idea of presenting to 500 delegates was daunting to say the least. Terry's support, combined with my passion for our achievements got me through it. This visit confirmed for me that MDW is about people and how they can make a difference. MDW truly does bring down barriers, it transcends through cultures and differing levels of academia – South Africa showed me this. We saw excellent results in the 1st year and we have continued to build on that. I am glad that we found and chose to use MDW without being on a 'burning platform', it has given us an edge that is all too important in today's business climate.
Belinda Pryor - Production Manager Domino UK, Cambridge (Sept 2006).
Domino UK Ink
The Domino Ink plant in Bootle, Liverpool is well established with Modules 1 and 2 (Goal Alignment and 5S). Some work with Module 4 (Leadership) has taken place. The Mini Businesses are well established, with effective Level 1, 2 & 3 meetings in place.
Jenni Reclik – CDI London Ltd. Oct 2008
